Personal information: refers to all kinds of information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information.
Personal sensitive information: including ID number, bank account number, property information, whereabouts, transaction information, etc.
Personal information deletion: refers to the act of removing personal information from the system involved in the realization of daily business functions, so that it can not be retrieved and accessed.
This policy will help you understand the following:
How do we collect and use your personal information
Information storage and exchange
Notices and amendments
How to contact us
1、 How do we collect and use your personal information
We will only collect and use your personal information for the following purposes:
（1） You must authorize us to collect and use your personal information
Our products and / or services include some core functions, which include the functions necessary to realize online shopping and exhibition, the functions necessary to improve our products and / or services and the functions necessary to ensure transaction security. We may collect, save and use the following information related to you to achieve these functions. If you do not provide relevant information, you will not be able to enjoy the products and / or services we provide. These functions include:
1. Functions necessary for online shopping
(1) User registration
First, you need to register a yishanlanka account according to yishanlanka’s platform rules to become a yishanlanka user. When you register, you need to at least provide us with the yishanlanka account name, password and your own mobile phone number you are going to use. We will verify whether your identity is valid by sending SMS verification code. Your account name is your default nickname. You can modify and supplement your nickname, gender, birthday and your real name authentication related information, which belong to your “account information”. Your supplementary account information will help us provide you with personalized product recommendation, shopping experience, exhibition and other services.
(2) Product information display and search
In order to let you quickly find the goods you need to buy (share), we may collect the equipment information of your use of our products and / or services (including equipment name, equipment model, equipment identification code, operating system and application version, language setting, resolution, service provider network ID (PLMN)) and browser type to provide you with the best way to display the product information. We will also use your personal information to continuously improve and optimize the above functions.
(3) Place an order
When you are ready to settle the goods you purchased, yishanlanka will generate an order for you to purchase the goods. You need to fill in at least your consignee’s name, receiving address and mobile phone number in the order. At the same time, the order number, the information of the goods or services you purchased, the amount of money you should pay and the payment method will be indicated in the order; However, not filling in these information will not affect the generation of your order.
All the above information constitutes your “order information”. We will use your order information to verify your identity, determine the transaction, pay and settle, complete the distribution, query the order for you, and provide customer service consultation and after-sales service; We will also use your order information to judge whether there are exceptions in your transaction, so as to protect your transaction security.
(4) Payment function
After you place your order, you can choose the third party payment institutions YISHANLANKA Cooperation (including Alipay, WeChat payment and UnionPay payment channels, hereinafter referred to as the “payment institution”) to provide payment services. The payment function itself does not collect your personal information, but we need to share your yishanlanka order number and transaction amount information with these payment institutions to confirm your payment instructions and complete the payment.
(5) Deliver product or service functions
After you place an order and complete the payment online, the third-party distribution company cooperated by yishanlanka (including EMS, JD logistics, etc., hereinafter referred to as the “distribution company”) will complete the delivery of the order for you. You know and agree that the third-party distribution company cooperated by yishanlanka will use your order information in the above links to ensure the safe delivery of your ordered goods.
(6) Customer service and after-sales functions
Our customer service and after-sales functions will use your account information and order information.
To ensure the security of your account, our online customer service will use your account information to verify your identity with you. When you need us to provide customer service and after-sales service related to your order information, we will query your order information. You may provide other information besides the above information when communicating with our customer service personnel, such as when you ask us to change the delivery address, contact person or contact phone number.
2. Functions necessary to improve our products and / or services
We may collect your order information and browsing information for data analysis to form a user portrait to show you the information of goods or services you are interested in; Or show you what you might want to find when you search. We may also obtain other information about you in order to provide services and improve the service quality, including the relevant information you provide when you contact customer service, the questionnaire reply information you send us when you participate in the questionnaire survey, and the relevant information we obtain when you interact with our partners. For the information collected from your various devices, we may associate them so that we can provide you with consistent services on these devices. We may combine information from one service with information from other services to provide you with services, personalized content and suggestions.
3. Functions necessary to ensure transaction security
In order to improve the security of the system when you use our products and / or services, more accurately prevent phishing website fraud and protect account security, we may judge your account risk by understanding your browsing information, order information, your commonly used software information, device information and other means, and may record some links we think are risky (“URL”); We will also collect your equipment information, analyze the problem of yishanlanka, count the traffic and check the possible risks, and check it when you choose to send us abnormal information.
（2） You can choose whether to authorize us to collect and use your personal information
1. In order to make your shopping and Exhibition more convenient or fun, so as to improve your social e-commerce experience in yishanlanka, we may collect and use your personal information in the following additional functions. If you do not provide these personal information, you can still use yishanlanka, but you may not be able to use these additional functions that can bring you shopping fun, or you need to fill in some information repeatedly when purchasing some goods. These additional features include:
(1) Personalized recommendation function based on location information: we will collect your location information (we only collect your geographical location at that time, but will not combine your location information in various periods to judge your whereabouts) to judge your location, so as to automatically recommend goods or services that can be purchased in your area.
(2) Additional function based on camera: you can use this additional function to complete video shooting, photographing and code scanning.
(3) Additional functions based on image upload: you can upload your photos in yishanlanka to realize the functions of taking photos, drying orders and evaluation. We will use the photos you upload to identify the goods you need to buy or use the evaluation including the pictures you upload.
2. The above additional functions may require you to open your access rights to your geographical location (location information), camera (camera), photo album (Picture Library), microphone and address book to us in your device, so as to realize the collection and use of the information involved in these functions. Please note that if you open these permissions, you authorize us to collect and use these personal information to achieve the above functions. If you close the permissions, you cancel these authorizations, we will not continue to collect and use your personal information, nor can we provide you with the above functions corresponding to these authorizations. Your decision to close the permission will not affect the previous processing of personal information based on your authorization.
（3） You are fully aware that we do not need your authorization to collect and use personal information under the following circumstances:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and execution of judgment;
4. For the purpose of safeguarding the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain my consent;
5. The collected personal information is disclosed to the public by the subject of personal information;
6. Your personal information collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary to sign the contract according to your requirements;
8. It is necessary to maintain the safe and stable operation of the provided products and / or services, such as finding and handling the faults of products and / or services;
9. Necessary for legitimate news reporting;
10. When it is necessary for an academic research institution to carry out statistics or academic research based on the public interest and provide the results of academic research or description to the outside world, it de identifies the personal information contained in the results;
11. Other circumstances stipulated by laws and regulations.
（4） Our access to your personal information from third parties >
（5） Rules for using your personal information
De identify and de process the information we can’t collect by means of technology. Please understand and agree that in this case, we have the right to use the de identified information; And without disclosing your personal information, we have the right to analyze the user database and make commercial use of it.
Please note that you are